Sprint's iPhone 4S Investigation Of Slow Data Speeds Reveals Interesting Problem

Tweet

We’ve been following the issue of slow data speeds on the iPhone 4S with Sprint for a while now, even to the point where our own Chris Smith said Apple was joining in the investigation. But now, nearly two weeks later, an interesting twist to the story has emerged. Seems that Sprint can’t actually replicate the slow data speeds problem that some users were experiencing.

The problem cropped up about three weeks ago, or not too long after the iPhone 4S started hitting the market in the first place, as Sprint users began to discover that the web was just crawling on their brand new devices, and what good was an unlimited network anyway when you were talking about speeds said to be down in the .01 meg range for downloads. And one user actually reported seeing speeds that were three times slower on the iPhone 4S than even a Samsung Epic Touch in the same room on the same network.

And Sprint, along with Apple, began a full investigation into the matter, but despite the fact that a thread on Sprint’s message board has garnered better than 1000 responses, reportedly, about the issue, Sprint just can’t seem to actually have that problem itself. From Sprint:

“We’re taking the reports of problems from a small number of customers seriously. There’s nothing of significance to report yet. We don’t see anything that is easily replicable.”

This likely comes as cold comfort to the Sprint subscribers out there who are experiencing the problem, but at least both Sprint and Apple are on the case. At stake here is a hefty chunk of angry customers who will likely jump ship for phones that may have limited internet access, but on which the internet actually can be functionally accessed in the first place.

So what about you guys? Any Sprint customers out there having troubles with their internet access? Or are you not seeing the problem, much like Sprint itself so far? Either way, we want to hear from you, so head on down to the comments section and tell us what you think!