PlayStation Network Down Update: PSN Network Services & Store Online, In Time for E3 [Sony Announces PlayStation Network Services Are Coming Back Up by Friday, Including the PSN Store & Qriocity]

Posted on TFTS by Chris Smith on Tuesday, 31. May 2011 under: Computer/Console Gaming

The PlayStation Network outage scandal is far from over as Sony is yet to restore full service of its popular PSN services in various markets. It’s May 31 already and the PlayStation Store is not yet up, not to mention that certain users in certain Asian markets are still in the dark when it comes to PSN services.

But Sony came out today with a detailed press release in which it explains what’s going to happen next. It seems that the company is finally ready to fully restore its PSN environment across the globe by the end of the week and I’m sure it’s just a coincidence it wants everything up an running before this year’s E3 edition, which kicks off on June 7. That includes the PlayStation Store, which is certainly expected by some PlayStation customers, in-game commerce, full Qriocity functionality for PS3, PSP, VAIO and other PCs, full functionality on Media Go and the ability to redeem vouchers and codes.

Unfortunately not all customers will benefit from this full restoration of PSN services. If you live in Japan, Hong Kong and South Korea then you’ll have to get ready for some extra waiting. In case you are a PSN account owner from the Americas, Europe/PAL territories and the rest of Asia, then you should definitely be excited to hear that by Friday your PSN universe will return, in full.

Once the PlayStation Store comes back up online you’ll be able to redeem your free services that Sony will offer via the “Welcome Back” package announced a while ago. Those apology packages differ from market to market, and we have showed you what Sony will have to offer, both when it comes to free content and identity theft counter measures, so you should definitely get ready to choose your favorite games by the end of this week.

Below you’ll find the full press release that announces the restoration of the PSN services, and we’re definitely looking forward for your comments on the matter.

SONY AND SONY COMPUTER ENTERTAINMENT ANNOUNCE FULL RESTORATION OF PLAYSTATION®NETWORK SERVICES
Tokyo, May 31, 2011 – Sony Corporation and Sony Computer Entertainment (SCE) announced today that Sony Network Entertainment International (SNEI, the company) will fully restore all PlayStation®Network services in the Americas, Europe/PAL territories and Asia, excluding Japan, Hong Kong, and South Korea by the end of this week. The company will also resume Music Unlimited powered by Qriocity™ for PlayStation®3 (PS3®), PSP® (PlayStation®Portable), VAIO and other PCs. Details for Japan, Hong Kong, and South Korea as well as the remaining services on Qriocity will be announced as they become available.
The company implemented considerable security enhancements to the network infrastructure, as well as conducted testing of the payment process and commerce functions. The first phase of PlayStation Network and Qriocity restoration began on May 15 in the Americas and Europe/PAL territories, followed by Japan and Asian countries and regions on May 28, when the company brought partial services back online. With this partial restoration users were able to access to some of the services such as online game play, account management, friend lists and chat functionality were restored. The full restoration of PlayStation Network as well as part of services to become available on Qriocity will include:
• Full functionality on PlayStation®Store
• In-game commerce
• Ability to redeem vouchers and codes
• Full functionality on Music Unlimited powered by Qriocity for PS3, PSP, VAIO and
other PCs
• Full functionality on Media Go
Customers will be able to purchase and download games and video content from the PlayStation®Store on PS3 or PSP. In addition, consumers will have full access to Music Unlimited powered by Qriocity through PS3, PSP, VAIO and other PC’s. Service restoration of Video on Demand powered by Qriocity™ and Music Unlimited powered by Qriocity for a variety of network-enabled Sony devices will be announced later.
“We have been conducting additional testing and further security verification of our commerce functions in order to bring the PlayStation Network completely back online so that our fans can again enjoy the first class entertainment experience they have come to love,” said Kazuo Hirai, Executive Deputy President, Sony Corporation. “We appreciate the patience and support shown during this time.”
The company will be offering customers a “Welcome Back” package of services and premium content to all registered PlayStation Network* and Qriocity account services. The details of this program will continue to be detailed regionally.
* Only available for those countries with access to PlayStation®Store.

Bob
Im not surprise why they got hacked, they got owned by mother nature couple of months ago
JJ
do these stupid fuckers really think their helping themselves by waiting until just before E3?? im guessing the PR move by offering us shitty games isnt enough. now they are trying to sell the just in time thing??
id be happy to trade my system for a 360 just for the simple fact that they are really pissin me off now
AA
Sony wat is up. ps store was supposed to be back on 24 may but no it weren’t then it said it is gonna be back on 31 may but then it changed then. Now you r saying it will be be back by the end of the week. SORT IT OUT SONY! i hope you r right about ps store being up by end of this week i have been waiting fof ages. DONT MAKE ME WAIT ANY LONGER!!!

Anonymous
I’m sorry the schools failed you. Maybe you shouldn’t have dropped out.

da bomb
Good for you sony, you got it up before e3, now you won’t have to embarrass yourselves in front of your competitors, but do we really need to know that? we are your consumers not your collegues, treat us as such, no one cares whether or not it’s up in time for e3 because we aren’t part of sony and we don’t care about sony, either ways sony may as well not even turn up to e3 especially in their state, they’d be the laughing stock of the crowd.besides i barely play ps3 i play xbox because it’s better in every way, this just proves it. not that i’m an ms fanboy though as i also like nintendo somewhat but sony just suck.
mike
another extended date…no surprise
Ian
Sony never said they were going to have it back up on the 31 that was just a rumor floating arosund the internet. I think it’s a good thing they are taking their time I’d rather the security be as possible instead of them just putting up and getting hacked again.

alex
no man, they did say may 31st many times, may 24th was just a rumour, i dunno they should just stop setting dates and then disappoint everyone. I can wait without getting my hopes up every week you know wut i mean?

Bliss
I’m not defending them in anyway but the ” back online by the 24th ” was just a rumor so people, you should stop bitching about that people. Now on to Sony. Youv’e really shown your incompetance here. So even when you set your deadlines you still cant deliver. Like the gentleman said above, your welcome back package simply isn’t enough and from the details on it, it shows that the company is very stingy and not realling giving us a damn thing. Most gamers already own the games in the free game list, or they beat them years ago because thats when they came out. The rejuvinated plus membership i can appreciate since im paying for it, however i still have my doubts on how well the company will follow through. I also really hope youve rebuilt security as well as you claim. Especially if that cyber group managed to bring you down for over a month. Maybe sony should go the microsoft route and instead of prosecuting the hackers, give them a job and pay them well because there is obviously a skill level here that normal people just dont have. Has anyone read about that? The reason sony was attacked by the cyber group was because sony prosecuted a 21 yr old for modifying his ps3 to download software not partaining to sony or its developers. Time will tell and i have to say hearing that the store is finally coming online on friday is nice but still really annoying. You people need to do your jobs better and not hold your marketed groups in the dark the entire time as you have done so well this entire time with your paying customers.
WDGamer
I feel the same as most, if Sony gives us this date as end of the week and fails to have it up again on the date they said I am going to give up and trade in my PS3 for an XBOX360 it’s like that old saying three times and your out. I saw the list of game offered as part of their apology. It’s sort of a slap in the face to me. What if I don’t want those five games or already own them. What about giving us all a coupon or something like that for 2 free Greatest Hits title or something preowned up to $30.00 to use in a Gamestop to receive a free game. All older titles that most of us true gamers have already played. Sony’s CEO should resign after this debacle.
unwise
guess i shudda bought a 360

Bob
I traded my sony tv for a microsoft pc :)

Playstationman
Personally I dont mind waiting for a better security system, I’ve noticed people on here are way too impatient, granted this never should’ve happened, but bitching about it isnt helpping at all. Sony says the store will be open by friday and if your a true PS fan as I am you can wait a little longer. At least most of us have online gaming right now, its not much, but its better then nothing. Sony is doing their best to get it back and running as fast as possible, be patient, I just get tired of seeing people complain over and over about the same crap, and for those of you who says that X Box is better, yeah thats BS my brother has a 360 and they charge to play games online, Sony gives you the option to pay for playstation plus, but you dont have to. I’ve been a PS man since the original, and thats not going to change just because of one incident. Get a life people, yes the “welcome back package” could be better, but its better then nothing, everyones focusing on the old games, their forgetting about the free movie rentals. Like i said Sony is doing their best, the last thing they need is a bunch of naggers saying its not good enough. I hope this gets through to at least one of you.

Kicksretardedppl
I agree with you yes i have been waiting for the store to come back up but hey if it takes them a little longer to complete things i would rather have a completed job over a halfassed one. and to those of you who said they traded their systems in for Xbox you are retarded dont you realize how many problems xbox still has with its red eye of death and shit ive had my ps3 for 3 years and not one problem and who in their right mind would pay to play their games online oh yeah ppl who want to buy american electronics. sony has always been good ont heir stuff back from the original playstation. xbox sucks in so many different ways their controllers are too big and their systems are retarded looking. i have played the xbox and the connection and finding black ops matches are no different from playstation only difference is xbox is made by a corporation who wants to control everything so F*CK YOU XBOX

Klatu
Take a nap kid. Your fanboy dribble makes all gamers look bad. Like whiny little children arguing over “whos dad is tougher”. Grow up and enjoy the hobby already. I own both consoles and they are both great. Period. Deal with it kid.

Anonymous
Lol because most gamers are unfortunately

Anonymous
Welcome back package is weak. Sure there’s the movie deal, which would be nice but doesn’t work in all locations. All in all this is just a sad affair. I don’t online game much, but they are definitely missing out on expansion packages and whatnot i might’ve picked up. I do thin that the welcome back package should just be a flat value and let people do whatever they want with it.

fusony
Im switching to MICROsoft xbox 360 forget u sony

Crybabies
*sniffles* for FUSONY :(……

Lukovic
Just a couple of more days to go. All you people shouldn’t be mad, the reason they’re taking so long is because they’re making their security as tight as possible. So just relax! I actually don’t mind waiting if it means the PSN won’t get hacked as easily again. But hey, there is no way in hell I would EVER trade my Ps3 for an ‘Xbox’. I been playing Playstation since I was a child & I’ll sure be playing Playstation when I’m a senior! PS for life!

JJ
its not the waiting. its the fact that they keep throwing out dates and time frames and never follow through
and telling us we are getting free shit then offering games that nobody wants hasnt helped any. honestly, i would have preferred if they hadnt offered anything instead of this shit. as for the movies, what the fuck do they think netflix is for??
all i wanna do is get on the store to buy my DLC for ME2 and FA:NV to keep me entertained for a cpl more weeks. f**k the welcome back thing

Tony
Get a life. There is more to my day than playing video games, especially complaining about it. Get a career, earn a degree, do something. Get off your @$$ and be productive.
TJ
You guys sound stupid. I’m going to trade in my ps3 for a 360. Sounds and smells like bullshit to me.
Crybabies
You all are a bunch of crybabies butthurt because Sony “wronged” you. Get a life.
sonyblows
just think about the guys/gals working in the customer support area answering the phone…i wonder how many lies an average “tech” tells in one given work day. whats even more sad is that all the PS fans are buying into and taking the BS as fact..grow as set of nuts and call a spade a spade…its simple SONY SUCKS!!! BTW has xbox’s network been hacked??? i think i would rather pay 5 bucks a month for no LAGGING…

Kicksretardedppl
actually yes the Xbox network has been hacked a few years ago oh yeah think about it Xbox is a software company and sony is hardware hmmmmm interesting fact their isnt it since microshit makes security systems sony doesnt so F*CK off

Ms D
I’ve spent too much money on PS3 to not be disappointed by Sony. The situation itself is understandable but Sony did little to do damage control. I also have a 360 but it can’t replace my PS3. I’m looking forward to PS3 fully functioning this weekend.
Maxpain
I AM GOING TO LAUGH WHEN X-BOX GETS HACKED (:
Michael
I have always been a huge fan of SONY Playstation and still am to this day. I have owned every console Sony has manufactured and I can honestly say I am very impressed with their products, service AND the PS network. Sony is a great company. I honestly believe this company is doing all that they can to make things stronger and more secure. Thank you SONY and to all your employees. Our family continues to enjoy the years of fun and gaming you continue to offer. Cannot wait till everything is back up and running. Thank you and best of luck.
i hate hackers
Its not Sony’s fault some low life had to much time on his hands and screwed us all over. It should be that guy you are all pissed at. Sony provided a good service as far as im concerned.
mdarukee
Yeah Sony nickel and dime us all the way home!!! You guys are terrible you really really are just terrible. Hey did any body ask what if we have all of the huge choice of games witch is 5 Ha ha what a joke what happens were screwed then? That sounds good to you Sony right to just be screwed of of this amazing insult of old as shit games? The balls on you multi-billion dollar co. It should be any one brand new game not 2 for ps3 and or 2 for a psp that I dont even have duh!!What happened to yar’s revenge March 25th? Yeah hello!! More lies I guess? Yup. But ya know what its on xbox 360 and I bought it on there and d&d daggerdale oh and I bought the xbox a month ago and havent been on the ps3 for just as long!! You should of stuck to making walkmans I dont think they can be hacked!HAHAHAHHAHAAAAA!!
I would bet your co. that if E3 was 2 weeks away thats when you would have the store back up, in other words if there was no E3 god only knows when you would have the store up! Yeah working around the clock. What you really ment to say is working on eachothers cocks!Oops.OWNED!!
mdarukee
Oh yeah and ummm use a psn 20 or 50$ Card and theres your failsafe security duh!! So all that work on that shit dont help me cause I dont put my cc# EVER the closest kind of cc I will use is a prepaid visa it has the 3 digit sec. # and all you do is register it on the visa gift card site for online purchases, ther I just saved ya millions of dollars in down time. Because now I’m waiting for you to do this big overhaul in security when I dont even need it so dont use that as an excuse people who stick up for Sony, cause your dumb asses are useing real cc’s is why they have to do this shit!! Use a prepaid cc. or psn card then guess what no worries about your cc# being stolen I mean really am I the asshole the bad guy could it really be me?? Or is it just as easy to do it the way I’m saying so people cant get your info? Hmmmm. Idoits all of ya who use a real cc. Waah, thats the only way I can do it. UM….NO!! Had said!!
poor baby
you know I can not believe that there are so many whiney little bitches here downing Sony just because they have had some issues with their online side of the business and have had to take longer to fix it then they promised. Stuff happens at least its not like the big issue that Microsoft had with their systems breaking down all the time did Microsoft give you anything to help ease the pain when that happened no if it wasn’t to old they would fix it if not they would tell you where to buy a new one. No free games from Microsoft at all and what about the fact that you don’t have to pay to play with your friends online. I think you little snot nosed kids need to sit this one out and let the grown-ups have some fun with a great system and enjoy our free stuff
Jacoboy23
Yall better be right we should get a free full version game
..
Idk why you’re all getting worked up about the system being down, yeah I’m pissed about it being down but most of you guys are melting down like there’s nothing else in your life than gaming, just find something productive to do! I rather wait for the company to be sure they did all they could to make it as safe as possible, it’s not like they wana keep us waiting so they dont make any money while most of you twiddle your thumbs and watch paint dry at home
http://nexus404.com/Blog Andrew Tingle
So, out of interest, being that I’ve read plenty of comments on these posts – PSN issues – concerning people going out and getting Xboxes (or saying that they have or are doing) just how many of you who have not got/did not have Xboxes have actually gone out and purchased one, or are considering doing so?
I ask as we’re pretty keen to see to what extent MS are gaining from Sony’s PSN woes.
Andrew Tingle – TFTS Editor

JJ
not sure about others but i said last week that if Sony didnt have their shit straight by E3 i would be trading my system in and getting another 360. ive been dying to play Metro 2033 again anyway lol

super consumer
Xbox fanboys, I sure would hate to see what would happen if Microsoft has this experience and see what kind of excuse you guys make for bill gates. This is not a Sony problem, this is a hacker problem. Muthaphuckas who get a kick out making people panic. Video games are for our enjoyment. I may like PS3 for more reasons than I like 360. WTFC! All I’m concerned with is making sure our systems our safe from fuckboy hackers. Sony do what you gotta do. Xbox fans, I hope you will never have this experience. But if you do, don’t bitch at Microsoft, blame the hackers.