Comments on: iPhone 3.1.3 Firmware Issues Widely Reported [iPhone Battery Life Issues, iTunes Playlist Syncing Problems – Are You Affected?]

By: Mike

Mike — Thu, 08 Jul 2010 17:04:12 +0000

Me too- hot, short battery life., randomly freezing

By: hashimhoney

hashimhoney — Sun, 04 Jul 2010 19:44:08 +0000

hi guys i have the same problem
after upgrading to 3.1.3 my battery sucks and the iphone get overheating
plzz apple fix that issue
u r disappointing ur users

By: Rahul

Rahul — Sun, 04 Jul 2010 12:39:34 +0000

With all the shite that Apple has been throwing recently AND this perennial problem of sporadic battery charge/discharge, makes me want to smack whoever is responsible upside the head.

ARE YOU LOSING IT ALREADY STEVE!! I mean WTF, u dont even acknowledge genuine issues in your products now?? think all these users are crazy here??

By: nabil

nabil — Tue, 29 Jun 2010 06:30:51 +0000

damnn right i m facing issues.
extreme laggging, slowness, freezing, hot battery, low battery life. WTH!!I want it fixed APPLE! I am not gonna upgrade to your next 3GS or 4 as im thinkig, wouldnt it give me the same problems?
so i want it fixed NOW!!

By: Gio

Gio — Thu, 17 Jun 2010 15:25:29 +0000

…I forgot to specify that if the iPhone is in standby, it doesn’t lose the charge.

By: Gio

Gio — Thu, 17 Jun 2010 15:21:21 +0000

Same for me.
The iPhone turns off while you are using whatever apps after few minutes. The fun is that when you turn on the iPhone, sometimes iPhone still has > than 30% of battery, sometimes it has < 20% but, recharging it in 2-3 minutes reaches 100% of charge.
This happened in these last weeks. Also with the 3.1.2.
Never before.

By: William

William — Sun, 13 Jun 2010 04:31:34 +0000

yes,i also encountered such experience. I fully charged my iPhone before I went to sleep.at the morning,approx 7:30 am,I saw the battery meter shows 51%. The battery lifes dropped almost 50% in just about 6 hours without usage.
I even put the push notification, wifi and 3G off. I wonder how this could happened.
btw, i’m also using 3.1.3.

By: diego

diego — Sun, 13 Jun 2010 04:18:17 +0000

im having the same issue, im not able to make or receive any calls by moments, then it starts to work it goes all crappy again ¬¬ im getting sick of this right now i have a full signal with carrier name and 3g activated and everything seeems fine but then i try to call i signal goes dooooown and then it says “No Service” WTF ???

HELP PLEEEASE!

By: Niko

Niko — Fri, 11 Jun 2010 05:53:29 +0000

How can Apple ignore this?! Are they too busy counting their benjamins or something? The only reason I upgraded my iphone to 3.1.3 is because some stupid App required so. Now I’m sitting here with a phone that drains over 45% in six hours standby. Yes, real standby! Goto sleep at 100% and I wake up six hours later and it says 56%

Some details; Iphone 3G, Push: Off, 3G: Off, Location Services; Off, Wifi: On.

This is my standard configuration, I always have these settings. – 3.1.2. used to last two days.

By: Adil

Adil — Thu, 10 Jun 2010 05:50:43 +0000

Hi, I bought a factory unlocked 3gs 3.1.3. Randomly every one week or so the signals freeze and i cant make a call or sms (singal bars shows signal but they are forzen). I restart the iphone and its functional again.

Has anyone else experienced this? ANy solutions?

Cheers!

By: Ron Groth

Ron Groth — Tue, 08 Jun 2010 04:45:26 +0000

I hadn’t synced for a while because I stopped using the computer I had been syncing to (just getting bits through the air from exchange). All was great, I would listen to NPR on my rides to and from work and not drain the batter much. This is my 3G. I sync’d the other day and it pushed the version up to 3.1.3. My battery life was IMMEDIATELY effected. The phone got crazy hot (I could feel it on my leg in my pocket – not good). I then switched to a new 3GS I had gotten for my wife which she decided not to use (go figure). I pulled my sim card and started to use it as a brand new phone and it had no problems. Today I went into work and restored my data to it and in the process it said it was going to upgrade to 3.1.3. The 3GS then was having problems the moment it was done restoring. Battery draining like crazy and getting very hot. I turned off all push, wifi, bluetooth and location services. It was still hot and burning through the battery. I had to turn the thing off for it to cool down. I’m really bummed to see that this has been a problem since early February and there doesn’t seem to be a solution to the problem. I was very happy with my iPhone, and now I am completely annoyed because I have to think about how I use it rather than just use it. BIG PROBLEM!

By: patrick

patrick — Thu, 27 May 2010 20:16:40 +0000

update

i just deleted & reinstalled the app and it worked. I guess this might go for mos tof the apps.

phew

thx go to the app helpdesk.

By: patrick

patrick — Thu, 27 May 2010 20:04:57 +0000

The problem I have encountered since 1.3.1. is that all 3rd party apps crash upon launch. That is quite irritating but not as much as the battery issue, which I haven’t really noticed. hope it doesn’t evolve into a placebo…

really wanting to downgrade to 1.3 by restoring, but sometimes better leave the dogs sleeping

By: Marc

Marc — Thu, 27 May 2010 11:53:39 +0000

I upgraded to 3.1.3 the other week and have been woundring why my battery hasnt been lasting as long as it should, tryed to restore and set as new last nyt but same thing today and now have found thousounds of people with the same problem, im pissed of now because it seems like there was a general consenses that there was a problem with the firmware but apple hasnt pulled it or changed it and fixed problem so thousounds more people can upgrade each day and get the same problem. Mabey they should stop gettin so drunk at bars (and leaving there prototype 4g’s) and fix there shitty firmware

By: al

al — Mon, 24 May 2010 16:03:53 +0000

Just spoke to Apple – even though I downloaded 3.1 and now my battery will not even last past 30 minutes on a phone call or 20 minutes just listening to aol radio – I get to pay for a new battery as their solution.

I dont see how it is fair for Apple to debate people about an issue that they were involved in causing. They say that forums like this one are not representative of all Apple customers going through battery life issues.

Up til yesterday, when I got sick of this battery going down – did I even know that this forum existed. I am not a tech guy, I just want to fly on from LA to PHX and be able to listen to music without it shutting down by it’s self.

Get out your wallets if you download this platform, my worked fine until this happened.

By: Ivan

Ivan — Sat, 22 May 2010 21:16:33 +0000

Since I upgraded my iPhone OS from 3.1.2 to 3.1.3 I am having Battery issues. Now it seems to be sudden and quite sporadic changes in reported battery life as reported by the iPhone’s battery meter which can see reported battery charge either dropping suddenly, only to then jump back, or, worse, hours of charge seemingly suddenly disappearing never to return. Moreover the iPhone’s battery now seems to be running rather hotter than was the case prior to upgrading to 3.1.3 firmware.

Any solution, please?

By: janelle boulos

janelle boulos — Thu, 20 May 2010 07:50:04 +0000

not sure if anyone else has had this issue… but after my download and resync… my OTHER was filled to 6G and then my music is gone? any insight on what this “other” stuff is.

By: Jake

Jake — Mon, 17 May 2010 02:04:53 +0000

I have to agree with the battery life and playlist sync issues.

I really hate to say it but my playlist started having problems and I found that the solution as bizzare as it is was to backup the playlist with all the songs i wanted in it by exporting the playlist.

installing a music duplicate finder for itunes manager, finding the duplicates and removing them and then placing the playlist back in.

I have no clue why but sometimes itunes seemed to put duplicates of the same songs in the same folder…

as with battery life I dont reallyt notice it I mean when I first got the phone it lasted 6 hours before requiring recharge on all small and big activities id do.

I did find sometimes the sync to be wildy inaccurate and or frustrating as it would sync even when told not to automatically sync…

By: Thomas White

Thomas White — Thu, 13 May 2010 22:58:05 +0000

Well I have the same issues, I have 2 3GS and 1 3G and right after installing 3.1.3 both 3GS phones work just fine but the 3G all of a sudden depending on the the time and the position of the moon does something different. Sometimes it finds cell phone signal, sometimes it doesn’t find the sim card and sometimes iTunes can not recognize the iphone. If I shut off the phone and turn it back on I have to restore. I just drove two hours to the nearest Apple store and they hooked it up and said that the firmware is interacting with the hardware and that I would have to buy a new phone and there is no way to go back to 3.1.2.

By: MC

MC — Tue, 27 Apr 2010 03:02:47 +0000

My husband and I both upgraded to 3.1.3 and now have battery issues, more dropped calls (already had a bunch) and the sync takes FOREVER. Need a quick fix.

By: jimbob

jimbob — Mon, 19 Apr 2010 08:07:33 +0000

as we have gathered, the battery issue is highly evident.. anyone actually have any solutions to this problem? is it possible to resolve without downgrading the firmware?

By: Mark P

Mark P — Sun, 18 Apr 2010 23:50:48 +0000

Yes, upgraded to 3.1.3 and straight away am experiencing battery life problems. Am kicking myself because when I read what the ‘improvements’ in 3.1.3 were, I thought to myself that it probably wasn’t worth upgrading. Now I’ve got a problem!!

By: Jim M

Jim M — Sun, 18 Apr 2010 02:38:40 +0000

After 3.1.3 upgrade my phone cannot always “find” the phone network, even when it is strong. This is noticeable when I dial someone and wait and wait while the phone “searches” for the signal that used to be “right there.”! It also seems now to drop more calls, but not being able to connect and dial is a problem PLUS sometimes when it does connect, I cannot hear the party or they cannot hear me. Finally, there is the delay – a call comes in and I slide the bar to answer and…no dice! It just sits there ringing, and I cannot answer the call. Note — ALL my problems are with phone functionality, although I have noticed some delay in hitting keys while in Safari.

By: Jay Allen

Jay Allen — Sat, 17 Apr 2010 17:42:19 +0000

Yes I have the following issues since upgrading to 3.1.3

Iphone sporadically charging via my mb & mbp, and today wont charge at all via my mbp will see if charges via mains when I get home.
(has always charged via mains hopefully that still works!!)

Will take it into the nearest apple store – although my 3g is over 16 months old so will see what they can do for me.

Must say I think Apple in general have a reliability/quality control issue; have had more issues with both the notebooks/iphone than I ever had when using a PC notebook/or otherwise. Maybe macpro ‘s are more reliable ?!?
- unfortunately software I use is mac only so have to just focus on positives (OS X far superior to windows/more robust)

Jay

By: Moe

Moe — Thu, 15 Apr 2010 05:35:42 +0000

I purchased an apple iphone 3Gs for my son 18th birthday present. In less than two weeks of getting the phone on contract he’s already having problems with it. The iphone was fully charged on the day, and the next minute we knew it had switched of completely, for the entire day. There was no power connection at all. My son put the iphone back on charged overnight and when he woke up the next morning the phone was working again. He is now in NZ for a holiday and the damn iphone is still having the same problem. HE’S ONLY HAD THE IPHONE FOR THREE WEEKS NOW, and no he hasn’t added any applications to it yet.

By: Steve

Steve — Wed, 14 Apr 2010 13:09:04 +0000

iPhone 3G perfect until upgrade to 3.1.3. Took it to apple, they said I need a new battery. Seemed like too big of a coincidence. Took it to a iphone repairman, he replaced the battery, and still having the same horrible battery performance. I can barely make it through the workday on standby.

By: Graham D

Graham D — Mon, 12 Apr 2010 08:27:30 +0000

After upgrading to my Ipod Touch to 3.1.3 from 3.1.2 it turned into a brick and no longer is recognised by any PC’s i plug it into….:(

By: Conan

Conan — Sat, 10 Apr 2010 04:11:43 +0000

Not sure about battery life, but the time no longer appears on the status bar.

By: Patrice

Patrice — Mon, 05 Apr 2010 13:00:12 +0000

Yep, I had my phone replaced when I first purchased it last year after 4 attmepts at the store and jumping though every hoop they have, to get one with a battery that was good. finally a month later and a new phone, everything was super until this last 3.1.3 update and here we are again. I am seriousy concidering just the Ipod touch (much lighter) and a regular cell phone. who needs to spend this many hours on a battery issue! 7 months of use and at least 3 of those months are spent coddling the damn thing.

By: Emmanuel

Emmanuel — Thu, 01 Apr 2010 09:37:48 +0000

Got my iPhone 3GS on Monday, it is Thursday today and my battery went totally flat twice already, like no juice left. I dont even have any emails set up on it, only have one phone number stored, called twice from it, might have received a total of 10 texts and tried internet twice, rest of the time the phone is either plugged to the computer or on stand by (I set it to turn off after 1 minute). the phone dies overnight if not plugged. Very disappointed. Now every option is on ‘off’, hopefully that will help. So far, I am very disappointed as I try to not use my phone so I save the battery life. In comparison, my 3 years old blackberry still lasts for days without recharge.

By: Kalinda

Kalinda — Wed, 31 Mar 2010 21:04:10 +0000

I have been having nothing BUT problems with my iPhone since the upgrade. I have exchanged a phone (because I have extended Apple Care) about 4 times. Disclaimer, I think one of the 4 in the past month was a refurbished one, and it had it’s own set of very different problems.

I noticed the problem when my camera shutter wouldn’t open. Figuring it was a sync issue, I tried to sync and it would only let me restore my phone. I have restored, I have set up as a new phone over and over. I am now dealing with a major loss of data (in the notes app and saved “favorites” under the phone section) and the camera worked for all of a day.

Then when I tried to sync it, I got an error code and it wouldn’t let me put apps or my music back on. After 30 minutes on the phone with customer service, nothing had changed (on 4th total restore, 2nd try with setting up as new phone). The really weird part was the apps that come with the phone were located where I had arranged them with the other apps, but any downloaded apps wouldn’t show. And, the phone was registering “other” data (the orange color) at 11 GB+…when there was nothing on the phone.

Then, I loaded up everything, external hard drive, computer, iPhone, iPod, shuffle…and made an appointment at the apple store. The Genius sat with me, we made sure the apps loaded and the camera worked. Then we made sure I could download some music (instead of sitting through the whole process of downloading 1,400 songs) camera worked for an album. But, a day later the camera shutter won’t open and the battery sat at “full” all day yesterday–after me using it non-stop, which I knew wasn’t the case, so I turned it off and back on, and sure enough it was “low battery 20%.”

I have a PC and I’m running vista, but iPhones are supposed to work cross platformed and SOMETHING is not.

Don’t worry, AT&T–I’m quickly coming back around on a blackberry!

By: eric

eric — Tue, 30 Mar 2010 13:10:44 +0000

2nd gen ipod touch was working great until updating to 3.1.3, now even sitting next to the router the signal drops repeatedly and it appears i lost location service as well.

By: Kira

Kira — Sun, 28 Mar 2010 22:05:15 +0000

I am having issues downloading version 3.1.3
I have been trying to download it for my ipod touch since it has been out and it will download so far and an error message will pop up that pretty much says something occured while trying to download and that i need to be connect to the internet and to try again when my computers internet connection is fully functional. I would like to know why this keeps happeneing

By: Stefana

Stefana — Thu, 25 Mar 2010 00:36:21 +0000

I have the same battery life issue with my iPhone 3GS. It’s not even a year old and it won’t hold a charge for more than 30 minutes. Didn’t have the problem until the 3.1.3 upgrade so it has to be a firmware problem. I also turned off all feeds to the iPhone (in Airplane mode) and it still drains in about 30 mins sitting idle.

By: Tom

Tom — Wed, 24 Mar 2010 21:15:22 +0000

I’ve noticed two issues. Battery life does seem to be shortlived vs before. The main problem I’ve noticed, however, is my wi-fi. Before the update I could work online from the iPod for hours with no problem. Since the update I can barely even get on, there’s almost always a single dot for the signal, even if I sit it on top of the wireless router. Before I maintained an full strong signal strength. It really sucks! I wish I could back out of the update.

By: Donal

Donal — Wed, 24 Mar 2010 12:13:06 +0000

My brother’s been having trouble with the erratic battery level indication.

The local Apple store are telling him that, as it is occuring on theirs as well, it must be a feature!! WTF?!!

By: Roy

Roy — Sun, 21 Mar 2010 07:07:20 +0000

i too am experiencing problems with the battery charge after upgrading to 3.1.3

i do have a first gen ipod touch, but the battery life was just fine and dandy before i switched to 3.1.3 firmware.

i’ll charge it up overnight, and then after 5 minutes of wifi use, or 5 minutes of gaming, the battery goes down to 20%. then, after about 15 minutes of being in standby mode, the battery meter shows that my battery charge is back up to about 60%.

my wi-fi is off when not in use, and so is push for emails and so forth…i’m really trying to figure this out because i know it’s kind of hard to find a replacement battery for a first gen, so i want to make absolutely sure it’s not a firmware problem before i get a new battery. i’m actually glad to know that i’t's not just me who’s having this problem.

By: Chris

Chris — Sun, 21 Mar 2010 05:45:03 +0000

HORRIBBLE!!! 3.1.2 was super stable. 313 gives me constant problems, slow operatioon, hangups, need to restart once a week at least!!!

By: joe scott

joe scott — Fri, 19 Mar 2010 19:21:41 +0000

my iPhone battery life not only sucks, the phone randomly shuts down, then drains the battery.

By: Mike

Mike — Thu, 18 Mar 2010 00:25:11 +0000

Looks like I am not alone. Upgrade my iPhone from 3.1.2 to 3.1.3 with terrible results. Battery life has dropped to around 3hrs without any use and the phone is running hot.
I’ve done the usual thinks of restoring the phone and reloading backup without any improvement. I’ll now try gradually turning things off to see if I can determine whether any particular feature may be the source of the probelm (location services, bluetooth, email push etc).