iPhone 3.1.3 Firmware Issues Widely Reported [iPhone Battery Life Issues, iTunes Playlist Syncing Problems – Are You Affected?]

104 Comments for “iPhone 3.1.3 Firmware Issues Widely Reported [iPhone Battery Life Issues, iTunes Playlist Syncing Problems – Are You Affected?]”

1. Joe footen | February 10th, 2010 at 1:36 pm
   

   Yes I have had both problems plus drop calls I have AT&T and never had a drop call before the upgrade of 3GS firmware 3.1.3 with a baseband of 5.12.1. the battery life sucks now were I would get 2 to 3 days before charching phone I have to charg it twice a day. Like to beable to go back to 3.1.2 firmware were I had no problems at all never jailbroke my phone so I don’t have back of old firmware . If anybody can help that would be great. My wife 3GS is now having the same problems .

2. Andrew | February 10th, 2010 at 1:48 pm
   

   Ah, so I need to watch my 3GS a little more closely – though I’ve had to charge it everyday without fail as it stands (which is pretty poor).

3. JP | February 10th, 2010 at 5:07 pm
   

   Since 3.13 on my 3gs I’ve had 3 random resets in 2 days. Never had a single problem before. Is Apple becoming Microsoft?!?!

4. Chris | February 10th, 2010 at 5:32 pm
   

   My 3GS has died since updating to 3.1.3. It all went through OK until phone restarted and all I get now is “connect to iTunes” screen. When I connect it says that its in recovery mode but I am unable to restore the phone.

   I have had to send it back to Apple for a fix.
   The Apple support thread is here
   http://discussions.apple.com/thread.jspa?threadID=2324082

5. Andrew | February 10th, 2010 at 5:37 pm
   

   Thanks for the update on this particular issue, Chris – I wasn’t aware of this one. Any one else got any other issues we need to know about?

6. Damien | February 10th, 2010 at 5:57 pm
   

   I used to have the same problem when i updated to 3.0 if you want to recreate the same steps i would backup you iphone first i have lost many pictures i would want to get back because i wasn’t patient so what i did was turned off the phone and did the restart in recovery mode routine to do this hold down the home button when you power on the phone till you see the usb cord to itunes picture, then plug it into the usb make sure itunes is running, it will pop up and say that iphone is in recovery mode you must restore select OK then go to where you normally would go to sync your phone and select restore it basically does a fresh install of that OS instead of updating files, i home this helps anyone, it did me and my battery was fine afterwards, let me know if this works for you guys, have a good one

7. Richard | February 10th, 2010 at 6:23 pm
   

   3.1.3 Batterylife only few hours.

8. Andrew | February 10th, 2010 at 6:28 pm
   

   Still running a check on my 3GS and the battery indicator is hardly moving – it used to loose charge far faster pre-update – so, so far, no apparent issues my end but I’m keeping my fingers crossed. That said, its not being worked right now, so it’ll be interesting to see what happens later when I start using it to browse the net/App Store, etc. As I say, had to charge it every day without fail pre-update, now its looking like it could last a little longer than that.

   Having said that, the charge meter will now drop 60% in the next minute, you watch (should have kept quiet).

   Still, its clear that a fair few people are having issues with 3.1.3 and Apple really need to start acknowledging this (they haven’t so far). Something is clearly up with this update.

   Any more comments from people having issues and we’ll fire across a mail to Apple asking for a response.

9. Ev Glasser | February 10th, 2010 at 7:26 pm
   

   I’m finding my battery running down very quickly since I updated to 3.1.3 without any change in use.

10. Jeffrey | February 10th, 2010 at 7:50 pm
    

    It appears, as stated on several of the forums, that the battery issue is contained to the 3G model [like mine] and I can confirm that I now garner about 60-70% of the old battery life [that was dismal at best] and noticeable over-heating issues; often making the phone uncomfortable to hold, even with a rubber cover. These are very real issues. I am current [like many others] attempting to roll-back to 3.1.2. It would be nice to see Apple acknowledge that there are issues or offer us a way roll-back.

11. Burke Pushman | February 11th, 2010 at 2:31 am
    

    I have a 3G not the 3GS like the fellow above me, and I have the same issues, after about 5 hours of charge I come into the tv station I work at and the phone sits on stand by all day. Between 12pm being disconnected from the charger and 7pm it dropped 40% only having sent maybe 10 text messages. I made a 4 minute phone call and the battery dropped another 10%… This is actual battery life as well I have a 3rd party battery life indicator not the little icon at top. This is completely unacceptable, I would have blamed it on age but this phone was purchased on the 28th of december thus making it about an month an a half old.

12. B Everett | February 11th, 2010 at 3:47 am
    

    With the upgrade to 3.1.3 I have had terrible battery life. I would go all day with limited use and never have it drop below 60% I have been off the charger for now just over 3 hours and am at 25%.

13. jon marc | February 11th, 2010 at 8:30 am
    

    it’s my problem from day 1, since i only got my 3GS iphone about 1 mth ago. my phone is still under warranty so there isnt any jailbreak or illegal stuff in it.

    PROBLEM: the phone would heat up like HELL, then when i check the battery, it’s close to flat.

    i think apple is using the iphone as a egg fryer or cup warmer, but they should at least tell me first.

14. everett marm | February 11th, 2010 at 12:13 pm
    

    3.1.3 has definitely wrecked my battery. Can’t keep it on for more than a couple of hours. Useless – rolling back to 3.1.2, fingers crossed

15. J Fisher | February 11th, 2010 at 2:41 pm
    

    I upgraded to 3.1.3 and am also experiencing battery issues… normally i get 2 days exactly and im currently halfway through day 1 with 35% remaining (

16. liz | February 11th, 2010 at 7:27 pm
    

    i have a 3gs and after 3.1.3 my % jumps when i first turn it on, then after a few seconds it goes back to the right %, its such a pain..oh and it reboots when i turn it off

17. Jim Bob | February 12th, 2010 at 7:50 am
    

    I ha ve just upgraded to 3.1.3. On my 2g…yes 2g and the battery life is now very poor compared to previous formware updates. Charged fully and no us e but battery 60% when I check in the morning.
    Do not assume it is a 3G problem only.
    How do I get back to 3.1.2?

18. angvil / AJ | February 12th, 2010 at 10:04 pm
    

    I have updated 3.1.3 using sn0wbreeze I got a 3GS with old boot-rom. Well battery life is ridiculously drained! I fully charged it and played NFS Shift which used to last me like over an hour to 60% or 50% depending on the brightness! Now it gave me battery LOW warning.

    I am going to recover it to a clean 3.1 then upgrade from there to custom 3.1.3 and let you guys know the outcome.

    Regards,

19. Jim | February 12th, 2010 at 11:14 pm
    

    1st gen iPod touch. Lots of apps gave Cannot install, resources have been modified, error message. Had to Setup as new ipod. Also scroll bar in main music app does not go to selected alpha letter any longer. Wish had not upgraded! Very annoyed.

20. Andrew | February 12th, 2010 at 11:54 pm
    

    Keep us in the loop on that – be interested to see if this resolves anything.

21. Lukas | February 13th, 2010 at 12:20 pm
    

    Yeaah it really fed me up the new 3.1.3. I listen to music every day an all day and maximum battery loss was 35% and yesterday my Iphone eat 80% of battery it is really dramatic change……….today From morning I look how to downgrade, but acctualy it is really hard/impossible because also baseband was upgraded so I am very nervous ……. 3.1.3 uprade of Death ………

22. Chris | February 13th, 2010 at 10:31 pm
    

    My phone runs hotter, but my battery life has been longer. The thing about the update that really surprised me is that I now have the tethering option available under my network settings. I have not jailbroken or in any way hacked my iPhone for a while and have since done a factory restore. Has this happened to anyone else?

23. Chris | February 13th, 2010 at 10:40 pm
    

    My 3GS iphone must be going through menapause…freakin hot flashes & NO battery life all day long. The battery life goes out while the screen is off, and if I keep it in my pocket, I get 3rd degree burns.
    I just updated yesterday to 3.1 update & its the same. Before & after update, it was draining battery life & heating up my keys & bone marrow. Plus its glitching like crazy, and is NOT a jailbroken phone. I’m taking it in today…say a prayer.

24. Paul | February 14th, 2010 at 6:49 am
    

    I’ve had the same issue with my 3G iPhone. Since the upgrade to 3.1.3 I find that I need to keep close to a charging point because my battery lasts less than 3hrs after a full charge!

    I also have noticed that my wifi isn’t working any more!

    Anyone with info on how to get back to 3.1.2?

25. Jim | February 14th, 2010 at 5:14 pm
    

    I’ve created the following resource detailing my problems and how to restore back to 3.1.2. I’m not sure whether nexus404 allow URLs, but here it is:
    http://leisure.prior-it.co.uk/ipod-app-resources-have-been-modified.shtml
    Basically you Google search for “download iPod touch firmware 3.1.2″ to locate a website that provides the firmware file (why does Apple not provide this?), put the iPod into DRM mode (turn off, then plug in USB cable while holding the Home button down for 30 seconds), then perform Shift-click the Restore button, which allows you to select the downloaded file.

26. Andrew | February 15th, 2010 at 3:55 am
    

    Many thanks for the resource.

27. Mike | February 17th, 2010 at 1:18 am
    

    On my iphone 3gs 32gb my battery life is now CRAP now and the ipod app keeps crashing.

28. Jerry | February 17th, 2010 at 3:21 am
    

    My iphone has definitely gotten squirrelly. From “sleep” mode it’s waking up and asking me for my passcode all the time. All of a sudden the little spinner icon in the center of the phone starts going. I thought it might be an errant application – so I’ve restored the phone twice. Once I hadn’t even added my applications back on…and it did the passcode thing by itself. It’s got to be related to the firmware. Charge lasts for less than a day and I have the little bells and whistles like location and bluetooth turned off.

29. Chris | February 18th, 2010 at 7:20 pm
    

    Upgraded iPhone to 3.13 last week and now my battery needs recharging daily, when it used to be about twice a week or less if phone calls were few. The change is shocking. Haven’t noticed any other differences or problems.

30. Simey | February 18th, 2010 at 10:06 pm
    

    have had 3.1.3 on my 3GS for a few days, battery life is fine (and it did fix the wonky battery level), but i`ve had a few random hard resets while using everyday apps.

31. Greg Paskal | February 18th, 2010 at 10:31 pm
    

    Yes, I am seeing this issue now that I have updated to 3.1.3. I have the iPhone 3G and there is no doubt in my mind that this issue surfaced in less than 24 hours after the update. I was not experiencing this issue at all before hand. I too have noticed the battery running extremely hot in correlation to the lower battery reading. I hope Apple gets on the ball and fixes this issue. I have done all the typical reset things that can typically fix issue like this but it has made no difference.

32. Don Grodecki | February 19th, 2010 at 5:19 am
    

    Since I upgraded to 3.1.3 all of my non-Apple apps crash upon launching. How do I go back to 3.1.2?

33. Niklas Blom | February 19th, 2010 at 6:49 pm
    

    Since the upgrade my battery life has been severly shortened.

34. Mike | February 19th, 2010 at 9:20 pm
    

    Prior to the 3.1.3 update my battery lasted about 2 days before it needed charged, that was with playing mp3s in the car for 3 hours a day and watching a movie or two and playing games! EArlier this week i did the update and it froze up on me and gave me the “Connect to itunes” screen and then it had to be restored, now my battery life is about 6-8 hours leaving it in stand by with out doing anything!

35. Phil | February 20th, 2010 at 6:19 pm
    

    having huge problems with my 3GS since upgrading to 3.1.3, it now randomly stops calling out.. i keep getting “call failed” all the time and have to turn off then on again to fix it
    very annoying

36. Rogerio | February 21st, 2010 at 1:35 pm
    

    I have 2 iphones 3G, one for work, one personal. They both need recharging twice a day.

37. bilo | February 22nd, 2010 at 4:20 am
    

    Battery life is a lot worse now since the upgrade. I noticed this immediately after the upgrade. Sudden change!

38. T Henderson | February 22nd, 2010 at 10:50 pm
    

    Have a 3G phone, had it almost 2 years now (give or take)…Never had a problem, until a recent update. Worst part it’s my wives phone, which for the last three weeks has been charged all day, she gets on the phone for less than 10 minutes and the phone dies. She took it to AT&T they told her to go to the Apple Store. The Apple Store told her to delete apps one by one and root cause the issue. If that doesn’t solve the issue she should go to AT&T and buy a new phone. Round and round she goes. I deleted everything and shut off bluetooth. Still have the problem. She bought a new phone, and now I have a fancy iPod….nice.

39. Martin | February 23rd, 2010 at 9:56 am
    

    I have lots of battery problems since the update. I have the 3g version. I have experienced this once before with a developer edition (where you could expect and live with bugs). At that time my phone was constantly heating up my pocket (nice in the winter time :/ ?). Had to charge twice a day. The problem at that time was ssolved by upgrading the software to a production version. However i got a nasty surprise after 1½ month; the reason for the power use was that it was transferring data like crazy – no idea where to/from. my data plan did not allow for that kind of usage and i was left with a bille of the equivalent to $800 . Long story short – i fear that the same thing is going on this time.

40. David | February 23rd, 2010 at 8:36 pm
    

    After the latest 3.1.3 update all of my iTunes downloads do not show up on any of my iPhone’s iTunes playlist under ‘Downloads’. And when I do download anything it goes through the whole process but when finished nothing shows up in the Download list. Also the battery life will drop down to 20% for not reason then back up to a normal reading.

41. Joe K | February 26th, 2010 at 2:47 am
    

    @everett marm, Please provide details about how to roll back to 3.1.2

    Thanks.

42. liam | February 26th, 2010 at 11:35 am
    

    Had battery issues on 3.1.2 and updated to 3.1.3 and all appeared to be resolved until yesterday!

    I got home from work just before 6pm and had 2% left. So fully charged by 7.45pm i had to charge again overnight as by 11pm i had 85% left after a 3 minute call and the phone being on the coffee table for a few hours!!

    I unplugged the phone at 8.05am today and at 10.20am it is on…72% !!

    I’ve used it as i would normally, bit of browsing, check F1, check iCal, answer a 3 min work call to resolve a situation my incompitent line manager has created with constant bad planning and changes, etc.

    ALSO,… phone signal keeps dropping to ‘No Service’. This is a problem I experienced with 3.1.2 and was expecting to be resolved with 3.1.3 so called Vodafone who said “some iPhones are having trouble syncing with the Vodafone network and Vodafone and Apple are working on it now…”
    “should be sorted within 2 to 3 business days”

    hope this is of use.
    Great phone, lets get it working eh?
    I have 5 macs I use daily and the family has 2xiphones, 1xipod touch and 4 old ipods.

    I had a BB for the last 3 years and am considering reverting back if these problems persist.

    All the best.

43. Chris | February 26th, 2010 at 9:10 pm
    

    Having huge problems with my 3GS since upgrading to 3.1.3 my battery running down very quickly since I updated to 3.1.3 without any change in use…….

44. John | February 27th, 2010 at 10:10 pm
    

    My usage patterns haven’t changed, but my iPhone has gone from coming home at the end of the day with 50%+ battery life remaining to a dead battery in <5 hours since 3.1.3. If I completely reset and then don't access my calendar, mail or any games, the battery life is as normal. If I just load a graphically rich game for a few seconds or access my online mail or calendar, it seems like something "sticks" and the battery begins it's downward spiral. I've turned off everything including push, done a full restore, even run in a semi-virginal state with no apps installed. My only solution is using an external battery pack and carrying a charger so that I can plug into a wall outlet during meetings or on customer site. Oddly enough, my wife's 3gs is seemingly unaffected. But she has the Scrabble WiFi bug and I don't. So there is something different between the two phones that were ordered and delivered together. I really wish that they'd fix this. I hate being tethered to wall outlets to use my "mobile" phone.

45. John | February 27th, 2010 at 10:17 pm
    

    ….and my phone now has a very distinct hot spot centered horizontally and slightly below center on the back of the phone. It stays hot even when the phone is “sleeping”, so it seems like something is continuing to run when the phone is supposed to be idle. This didn’t happen pre-3.1.3. There really should be a roll-back feature in iTunes.

46. Alex | February 28th, 2010 at 10:25 am
    

    It’s so funny I came across this site. I had my 3gs jailbroken and sadly had to upgrade. The previous firmware jailbroken with blackra1n locked up while and kept dropping calls and eventually wouldn’t restart….

    I immidiately notced the battery difference afterward and I’m annoyed. What’s it doing in the background to wasted such battery life? I charge it twice in two days. Come on Apple, get ur crap together!

47. Joseph | February 28th, 2010 at 10:28 am
    

    Ok, I’m having all the same battery issues. Charging almost threetimes since I’m up so early.

    Also, didn’t safari’s screen used to “tilt” upside down??? I use head phones and find it comfortable to hold phone with home button on the left end. When I rotate it upside down, it used to flip all the way over, like the iPAD. Now it won’t… Weird

48. Rob | March 1st, 2010 at 12:19 pm
    

    I’m having this issue of battery running down extremely quickly at times (from full to zero in 2-3 hours) and going hot but I’m still on version 3.1.2 and have not upgraded yet.

    Is it possible there’s another cause?

49. RobS | March 2nd, 2010 at 2:17 am
    

    I’m so pleased to see I’m not the only one with this problem.

    Ever since the upgrade I’ve had problems with the battery of my 3GS – it runs flat in less than half the usual time, and without warning I seem to go from 40% to zero.

    Apple had better get working on fixing this, this is not good enough

50. James | March 2nd, 2010 at 3:28 pm
    

    I have a iPhone 3G. Since the update I’ve only noticed that when the phone gets down to 20% and below the phone begins to heat up and it also heats up when I charge the phone using the apple ac adapter or plug it into a PC.

51. Kat | March 3rd, 2010 at 7:40 pm
    

    I have an IPhone 3G and over the last day or so I have noticed my phones battery has been incredibly poor. yesterday it had charged throughout the day and when I took it off the battery went very quickly… today I have had to charge my phone FULLY 3 times and I am now on the 4th charge for today. I do have 3.1.3 – is this defo the cause?

52. Pete | March 4th, 2010 at 9:48 pm
    

    I recently upgraded my iPhone to 3.1.3 and the battery life has dropped off so dramatically that I hit Google to see what was up and found this forum.

    It’s pretty annoying as I am on travel and won’t be able to roll back the upgrade for another three weeks.

53. Frank | March 5th, 2010 at 10:40 pm
    

    I am having a cell signal problem. My house which used to give my full connection on 3G now is suddenly a “No Signal” zone. In most other places I have next to no connection (2-3 bars Edge) when i used to have 3-4 bars 3G. Does anyone else have this problem and can anyone help? I have a 3Gs on 3.1.3 and I just got this problem when I updated.

54. Frank | March 5th, 2010 at 10:45 pm
    

    Unless you have been jailbroken and edited your SHSH files to go to saurik then you cant go back. Apple banned that because people would go back an update to jailbreak again.

55. ristak | March 8th, 2010 at 9:23 am
    

    Updated to the 3.1.3 version; have the battery problem, also the phone gets really hot at times. The GPS map feature is screwed up not like it was in version 3.1.2. Is there any way to go back to to 3.1.2 from 3.1.3? This new firmware version is bad.

56. Chris | March 8th, 2010 at 8:33 pm
    

    Since update of apples 3.1.3 I have little or no service!!? Keeps jumping to roaming , vodafone 2g , edge and only with one bar of service!!! Plus the no service issues so when ppl call me I get voicemail now which I get charged for using it! Battery is fine though?? Why apple why ! Is there not enough testing on firmware?? Think it must have to do with the power management of the iPhone!!

57. Nate Stacey | March 9th, 2010 at 5:01 am
    

    So I have a 3G and after I updated to 3.1.3 my screen will not rotate into landscape. Tested with calculator and other apps. Anyone have this issue or do you think its unrelated to the upgrade?

58. J Hunter | March 9th, 2010 at 10:49 am
    

    I got a 3Gs from my employer as a ‘work’ phone on Friday.

    With everything switched off apart from 3G (including wifi, push and location services) it has gone from 100% to 82% charge in two hours. I haven’t done any browsing or made any calls and have only received three emails and run the System Monitor every 30 mins or so.

59. TheDude | March 9th, 2010 at 6:47 pm
    

    No probs with iTunes, but the battery is really whack since the upgrade. Going from full to nothing, running very hot. Something is definitely not right.

60. Ben | March 11th, 2010 at 4:38 am
    

    I’m not sure if anyone else is having this issue, but I no longer recieve 3g coverage, and my E is extremely weak. I have restored 2, jailbroke once, even used the clear all data in settings, and I did not use a back up. Fresh Iphone each time. And it isn’t just in my house, 3g is impossible to attain. I tested it with another iphone 3g but that one got full bars (running 3.1.2). I am going to atandt then apple tomorow. Maybe its just damage to my phone or something. Figured id report.

61. notagain…. | March 15th, 2010 at 2:46 am
    

    Yeah, problems. I have a jailbroken 3G in China. No signal now… lots of problems, but any solutions?

62. Private P | March 15th, 2010 at 9:50 am
    

    Every since this up date battery always say 20% or 10% everytime cutting my phone on but battery do rises after booting up. Battery do last longer if charge completely but I do say this firmware do needs 72% work still done on it cause still cause apps to close and freeze. The notifacations don’t work as well as it use to, so it really needs major work apple you really need to fix these bugs and stop just put firmware that’s not doing what it said it will do

63. Hmousa | March 16th, 2010 at 3:24 pm
    

    Ditto here with the battery problems, plus it just seems more buggy than before – sometimes I can’t pick up calls, or it takes a while before the call is terminated when I press ‘End Call’. Also service seems to come and go suddenly… and my phone is 2 months old, never been jailbroken or anything…

    Why oh why Apple did you do this, just to catch out some jailbreak users who probably didn’t even upgrade anyway?

64. CG | March 16th, 2010 at 3:45 pm
    

    Yes, I have the same problem with the battery life after upgrading to 3.1.3. Used to be able to last for 2-3 days but now need to charge everyday even with very little usage. Horrible. Anyone knows how to revert back to 3.1.2? My 3GS is not jailbreak and I just want to go back to the previous firmware. Thanks.

65. Mike | March 18th, 2010 at 1:25 am
    

    Looks like I am not alone. Upgrade my iPhone from 3.1.2 to 3.1.3 with terrible results. Battery life has dropped to around 3hrs without any use and the phone is running hot.
    I’ve done the usual thinks of restoring the phone and reloading backup without any improvement. I’ll now try gradually turning things off to see if I can determine whether any particular feature may be the source of the probelm (location services, bluetooth, email push etc).

66. joe scott | March 19th, 2010 at 8:21 pm
    

    my iPhone battery life not only sucks, the phone randomly shuts down, then drains the battery.

67. Chris | March 21st, 2010 at 6:45 am
    

    HORRIBBLE!!! 3.1.2 was super stable. 313 gives me constant problems, slow operatioon, hangups, need to restart once a week at least!!!

68. Roy | March 21st, 2010 at 8:07 am
    

    i too am experiencing problems with the battery charge after upgrading to 3.1.3

    i do have a first gen ipod touch, but the battery life was just fine and dandy before i switched to 3.1.3 firmware.

    i’ll charge it up overnight, and then after 5 minutes of wifi use, or 5 minutes of gaming, the battery goes down to 20%. then, after about 15 minutes of being in standby mode, the battery meter shows that my battery charge is back up to about 60%.

    my wi-fi is off when not in use, and so is push for emails and so forth…i’m really trying to figure this out because i know it’s kind of hard to find a replacement battery for a first gen, so i want to make absolutely sure it’s not a firmware problem before i get a new battery. i’m actually glad to know that i’t's not just me who’s having this problem.

69. Donal | March 24th, 2010 at 1:13 pm
    

    My brother’s been having trouble with the erratic battery level indication.

    The local Apple store are telling him that, as it is occuring on theirs as well, it must be a feature!! WTF?!!

70. Tom | March 24th, 2010 at 10:15 pm
    

    I’ve noticed two issues. Battery life does seem to be shortlived vs before. The main problem I’ve noticed, however, is my wi-fi. Before the update I could work online from the iPod for hours with no problem. Since the update I can barely even get on, there’s almost always a single dot for the signal, even if I sit it on top of the wireless router. Before I maintained an full strong signal strength. It really sucks! I wish I could back out of the update.

71. Stefana | March 25th, 2010 at 1:36 am
    

    I have the same battery life issue with my iPhone 3GS. It’s not even a year old and it won’t hold a charge for more than 30 minutes. Didn’t have the problem until the 3.1.3 upgrade so it has to be a firmware problem. I also turned off all feeds to the iPhone (in Airplane mode) and it still drains in about 30 mins sitting idle.

72. Kira | March 28th, 2010 at 11:05 pm
    

    I am having issues downloading version 3.1.3
    I have been trying to download it for my ipod touch since it has been out and it will download so far and an error message will pop up that pretty much says something occured while trying to download and that i need to be connect to the internet and to try again when my computers internet connection is fully functional. I would like to know why this keeps happeneing

73. eric | March 30th, 2010 at 2:10 pm
    

    2nd gen ipod touch was working great until updating to 3.1.3, now even sitting next to the router the signal drops repeatedly and it appears i lost location service as well.

74. Kalinda | March 31st, 2010 at 10:04 pm
    

    I have been having nothing BUT problems with my iPhone since the upgrade. I have exchanged a phone (because I have extended Apple Care) about 4 times. Disclaimer, I think one of the 4 in the past month was a refurbished one, and it had it’s own set of very different problems.

    I noticed the problem when my camera shutter wouldn’t open. Figuring it was a sync issue, I tried to sync and it would only let me restore my phone. I have restored, I have set up as a new phone over and over. I am now dealing with a major loss of data (in the notes app and saved “favorites” under the phone section) and the camera worked for all of a day.

    Then when I tried to sync it, I got an error code and it wouldn’t let me put apps or my music back on. After 30 minutes on the phone with customer service, nothing had changed (on 4th total restore, 2nd try with setting up as new phone). The really weird part was the apps that come with the phone were located where I had arranged them with the other apps, but any downloaded apps wouldn’t show. And, the phone was registering “other” data (the orange color) at 11 GB+…when there was nothing on the phone.

    Then, I loaded up everything, external hard drive, computer, iPhone, iPod, shuffle…and made an appointment at the apple store. The Genius sat with me, we made sure the apps loaded and the camera worked. Then we made sure I could download some music (instead of sitting through the whole process of downloading 1,400 songs) camera worked for an album. But, a day later the camera shutter won’t open and the battery sat at “full” all day yesterday–after me using it non-stop, which I knew wasn’t the case, so I turned it off and back on, and sure enough it was “low battery 20%.”

    I have a PC and I’m running vista, but iPhones are supposed to work cross platformed and SOMETHING is not.

    Don’t worry, AT&T–I’m quickly coming back around on a blackberry!

75. Emmanuel | April 1st, 2010 at 10:37 am
    

    Got my iPhone 3GS on Monday, it is Thursday today and my battery went totally flat twice already, like no juice left. I dont even have any emails set up on it, only have one phone number stored, called twice from it, might have received a total of 10 texts and tried internet twice, rest of the time the phone is either plugged to the computer or on stand by (I set it to turn off after 1 minute). the phone dies overnight if not plugged. Very disappointed. Now every option is on ‘off’, hopefully that will help. So far, I am very disappointed as I try to not use my phone so I save the battery life. In comparison, my 3 years old blackberry still lasts for days without recharge.

76. Patrice | April 5th, 2010 at 2:00 pm
    

    Yep, I had my phone replaced when I first purchased it last year after 4 attmepts at the store and jumping though every hoop they have, to get one with a battery that was good. finally a month later and a new phone, everything was super until this last 3.1.3 update and here we are again. I am seriousy concidering just the Ipod touch (much lighter) and a regular cell phone. who needs to spend this many hours on a battery issue! 7 months of use and at least 3 of those months are spent coddling the damn thing.

77. Conan | April 10th, 2010 at 5:11 am
    

    Not sure about battery life, but the time no longer appears on the status bar.

78. Graham D | April 12th, 2010 at 9:27 am
    

    After upgrading to my Ipod Touch to 3.1.3 from 3.1.2 it turned into a brick and no longer is recognised by any PC’s i plug it into….:(

79. Steve | April 14th, 2010 at 2:09 pm
    

    iPhone 3G perfect until upgrade to 3.1.3. Took it to apple, they said I need a new battery. Seemed like too big of a coincidence. Took it to a iphone repairman, he replaced the battery, and still having the same horrible battery performance. I can barely make it through the workday on standby.

80. Moe | April 15th, 2010 at 6:35 am
    

    I purchased an apple iphone 3Gs for my son 18th birthday present. In less than two weeks of getting the phone on contract he’s already having problems with it. The iphone was fully charged on the day, and the next minute we knew it had switched of completely, for the entire day. There was no power connection at all. My son put the iphone back on charged overnight and when he woke up the next morning the phone was working again. He is now in NZ for a holiday and the damn iphone is still having the same problem. HE’S ONLY HAD THE IPHONE FOR THREE WEEKS NOW, and no he hasn’t added any applications to it yet.

81. Jay Allen | April 17th, 2010 at 6:42 pm
    

    Yes I have the following issues since upgrading to 3.1.3

    Iphone sporadically charging via my mb & mbp, and today wont charge at all via my mbp will see if charges via mains when I get home.
    (has always charged via mains hopefully that still works!!)

    Will take it into the nearest apple store – although my 3g is over 16 months old so will see what they can do for me.

    Must say I think Apple in general have a reliability/quality control issue; have had more issues with both the notebooks/iphone than I ever had when using a PC notebook/or otherwise. Maybe macpro ‘s are more reliable ?!?
    - unfortunately software I use is mac only so have to just focus on positives (OS X far superior to windows/more robust)

    Jay

82. Jim M | April 18th, 2010 at 3:38 am
    

    After 3.1.3 upgrade my phone cannot always “find” the phone network, even when it is strong. This is noticeable when I dial someone and wait and wait while the phone “searches” for the signal that used to be “right there.”! It also seems now to drop more calls, but not being able to connect and dial is a problem PLUS sometimes when it does connect, I cannot hear the party or they cannot hear me. Finally, there is the delay – a call comes in and I slide the bar to answer and…no dice! It just sits there ringing, and I cannot answer the call. Note — ALL my problems are with phone functionality, although I have noticed some delay in hitting keys while in Safari.

83. Mark P | April 19th, 2010 at 12:50 am
    

    Yes, upgraded to 3.1.3 and straight away am experiencing battery life problems. Am kicking myself because when I read what the ‘improvements’ in 3.1.3 were, I thought to myself that it probably wasn’t worth upgrading. Now I’ve got a problem!!

84. jimbob | April 19th, 2010 at 9:07 am
    

    as we have gathered, the battery issue is highly evident.. anyone actually have any solutions to this problem? is it possible to resolve without downgrading the firmware?

85. MC | April 27th, 2010 at 4:02 am
    

    My husband and I both upgraded to 3.1.3 and now have battery issues, more dropped calls (already had a bunch) and the sync takes FOREVER. Need a quick fix.

86. Thomas White | May 13th, 2010 at 11:58 pm
    

    Well I have the same issues, I have 2 3GS and 1 3G and right after installing 3.1.3 both 3GS phones work just fine but the 3G all of a sudden depending on the the time and the position of the moon does something different. Sometimes it finds cell phone signal, sometimes it doesn’t find the sim card and sometimes iTunes can not recognize the iphone. If I shut off the phone and turn it back on I have to restore. I just drove two hours to the nearest Apple store and they hooked it up and said that the firmware is interacting with the hardware and that I would have to buy a new phone and there is no way to go back to 3.1.2.

87. Jake | May 17th, 2010 at 3:04 am
    

    I have to agree with the battery life and playlist sync issues.

    I really hate to say it but my playlist started having problems and I found that the solution as bizzare as it is was to backup the playlist with all the songs i wanted in it by exporting the playlist.

    installing a music duplicate finder for itunes manager, finding the duplicates and removing them and then placing the playlist back in.

    I have no clue why but sometimes itunes seemed to put duplicates of the same songs in the same folder…

    as with battery life I dont reallyt notice it I mean when I first got the phone it lasted 6 hours before requiring recharge on all small and big activities id do.

    I did find sometimes the sync to be wildy inaccurate and or frustrating as it would sync even when told not to automatically sync…

88. janelle boulos | May 20th, 2010 at 8:50 am
    

    not sure if anyone else has had this issue… but after my download and resync… my OTHER was filled to 6G and then my music is gone? any insight on what this “other” stuff is.

89. Ivan | May 22nd, 2010 at 10:16 pm
    

    Since I upgraded my iPhone OS from 3.1.2 to 3.1.3 I am having Battery issues. Now it seems to be sudden and quite sporadic changes in reported battery life as reported by the iPhone’s battery meter which can see reported battery charge either dropping suddenly, only to then jump back, or, worse, hours of charge seemingly suddenly disappearing never to return. Moreover the iPhone’s battery now seems to be running rather hotter than was the case prior to upgrading to 3.1.3 firmware.

    Any solution, please?

90. al | May 24th, 2010 at 5:03 pm
    

    Just spoke to Apple – even though I downloaded 3.1 and now my battery will not even last past 30 minutes on a phone call or 20 minutes just listening to aol radio – I get to pay for a new battery as their solution.

    I dont see how it is fair for Apple to debate people about an issue that they were involved in causing. They say that forums like this one are not representative of all Apple customers going through battery life issues.

    Up til yesterday, when I got sick of this battery going down – did I even know that this forum existed. I am not a tech guy, I just want to fly on from LA to PHX and be able to listen to music without it shutting down by it’s self.

    Get out your wallets if you download this platform, my worked fine until this happened.

91. Marc | May 27th, 2010 at 12:53 pm
    

    I upgraded to 3.1.3 the other week and have been woundring why my battery hasnt been lasting as long as it should, tryed to restore and set as new last nyt but same thing today and now have found thousounds of people with the same problem, im pissed of now because it seems like there was a general consenses that there was a problem with the firmware but apple hasnt pulled it or changed it and fixed problem so thousounds more people can upgrade each day and get the same problem. Mabey they should stop gettin so drunk at bars (and leaving there prototype 4g’s) and fix there shitty firmware

92. patrick | May 27th, 2010 at 9:04 pm
    

    The problem I have encountered since 1.3.1. is that all 3rd party apps crash upon launch. That is quite irritating but not as much as the battery issue, which I haven’t really noticed. hope it doesn’t evolve into a placebo…

    really wanting to downgrade to 1.3 by restoring, but sometimes better leave the dogs sleeping

93. patrick | May 27th, 2010 at 9:16 pm
    

    update

    i just deleted & reinstalled the app and it worked. I guess this might go for mos tof the apps.

    phew

    thx go to the app helpdesk.

94. Ron Groth | June 8th, 2010 at 5:45 am
    

    I hadn’t synced for a while because I stopped using the computer I had been syncing to (just getting bits through the air from exchange). All was great, I would listen to NPR on my rides to and from work and not drain the batter much. This is my 3G. I sync’d the other day and it pushed the version up to 3.1.3. My battery life was IMMEDIATELY effected. The phone got crazy hot (I could feel it on my leg in my pocket – not good). I then switched to a new 3GS I had gotten for my wife which she decided not to use (go figure). I pulled my sim card and started to use it as a brand new phone and it had no problems. Today I went into work and restored my data to it and in the process it said it was going to upgrade to 3.1.3. The 3GS then was having problems the moment it was done restoring. Battery draining like crazy and getting very hot. I turned off all push, wifi, bluetooth and location services. It was still hot and burning through the battery. I had to turn the thing off for it to cool down. I’m really bummed to see that this has been a problem since early February and there doesn’t seem to be a solution to the problem. I was very happy with my iPhone, and now I am completely annoyed because I have to think about how I use it rather than just use it. BIG PROBLEM!

95. Adil | June 10th, 2010 at 6:50 am
    

    Hi, I bought a factory unlocked 3gs 3.1.3. Randomly every one week or so the signals freeze and i cant make a call or sms (singal bars shows signal but they are forzen). I restart the iphone and its functional again.

    Has anyone else experienced this? ANy solutions?

    Cheers!

96. Niko | June 11th, 2010 at 6:53 am
    

    How can Apple ignore this?! Are they too busy counting their benjamins or something? The only reason I upgraded my iphone to 3.1.3 is because some stupid App required so. Now I’m sitting here with a phone that drains over 45% in six hours standby. Yes, real standby! Goto sleep at 100% and I wake up six hours later and it says 56%

    Some details; Iphone 3G, Push: Off, 3G: Off, Location Services; Off, Wifi: On.

    This is my standard configuration, I always have these settings. – 3.1.2. used to last two days.

97. diego | June 13th, 2010 at 5:18 am
    

    im having the same issue, im not able to make or receive any calls by moments, then it starts to work it goes all crappy again ¬¬ im getting sick of this right now i have a full signal with carrier name and 3g activated and everything seeems fine but then i try to call i signal goes dooooown and then it says “No Service” WTF ???

    HELP PLEEEASE!

98. William | June 13th, 2010 at 5:31 am
    

    yes,i also encountered such experience. I fully charged my iPhone before I went to sleep.at the morning,approx 7:30 am,I saw the battery meter shows 51%. The battery lifes dropped almost 50% in just about 6 hours without usage.
    I even put the push notification, wifi and 3G off. I wonder how this could happened.
    btw, i’m also using 3.1.3.

99. Gio | June 17th, 2010 at 4:21 pm
    

    Same for me.
    The iPhone turns off while you are using whatever apps after few minutes. The fun is that when you turn on the iPhone, sometimes iPhone still has > than 30% of battery, sometimes it has < 20% but, recharging it in 2-3 minutes reaches 100% of charge.
    This happened in these last weeks. Also with the 3.1.2.
    Never before.

100. Gio | June 17th, 2010 at 4:25 pm
     

     …I forgot to specify that if the iPhone is in standby, it doesn’t lose the charge.

101. nabil | June 29th, 2010 at 7:30 am
     

     damnn right i m facing issues.
     extreme laggging, slowness, freezing, hot battery, low battery life. WTH!!I want it fixed APPLE! I am not gonna upgrade to your next 3GS or 4 as im thinkig, wouldnt it give me the same problems?
     so i want it fixed NOW!!

102. Rahul | July 4th, 2010 at 1:39 pm
     

     With all the shite that Apple has been throwing recently AND this perennial problem of sporadic battery charge/discharge, makes me want to smack whoever is responsible upside the head.

     ARE YOU LOSING IT ALREADY STEVE!! I mean WTF, u dont even acknowledge genuine issues in your products now?? think all these users are crazy here??

103. hashimhoney | July 4th, 2010 at 8:44 pm
     

     hi guys i have the same problem
     after upgrading to 3.1.3 my battery sucks and the iphone get overheating
     plzz apple fix that issue
     u r disappointing ur users

104. Mike | July 8th, 2010 at 6:04 pm
     

     Me too- hot, short battery life., randomly freezing