AT&T iPhone App Helps Report Poor Service Issues
![AT&T iPhone App Helps Report Poor Service Issues [AT&T Mark the Spot App to Assist AT&T to Resolve Network Service Problems]](http://nexus404.com/Blog/thumbnailimages/alt/ATT-Mark-the-Spot-iPhone-AppTFTSThumb220153.jpg)
We have to hand it to AT&T when it comes to acting to work with its customers to highlight (with view to resolving) network and service issues as AT&T have now released an iPhone App – known as ‘Mark the Spot’ – that’ll help its customers report issues so AT&T can use submitted reports to locate major problem areas that need looking into.
Developed to help users report back on issues such as poor service coverage, dropped calls and poor voice quality when making/receiving calls, the AT&T Mark the Spot iPhone App, which Geo-tags each submitted poor service report allowing AT&T to pinpoint exactly where, in terms of location, issues are being experienced is available for free from the Apple App Store should you either want to ‘vent’ your frustration or you genuinely want to help AT&T work to provide a better service (or a mixture of the two).
“We think this is a great way to get customer feedback to improve our network,” said AT&T spokesman Mark Siegel. “We are always looking for ways to make it easy for customers to share their experiences. And this app lets customers report issues. It logs the time and location and automatically forwards the information to our network planning team.”
The AT&T Mark the Spot iPhone App, which requires version 3.0 or later of Apple’s operating system, as mentioned above, is available as a free download from the App Store now.
Credit: Source.Early Third-gen iPad Buyers Report the Tablet Is Getting Warmer Than Previous Generations, Is It a Real Issue?
Report Says Carriers Can’t Afford Not Having the iPhone Despite Significant Losses Caused by Big iPhone Subsidies
New Report Suggest iOS 5.1 Brings Substantial Battery Improvements to iOS Devices Including iPhone 4S, iPhone 4 & iPad 2 3G
New Report Says iPhone 5/6 Is Coming in Late 2012, Regular 3.5-inch Retina Display & LTE Included
New Report Suggest Google’s Own Music Service Is Hardly Something to Brag With
New Study Shows Users Spend an Average of 3 Minutes Per Month Inside Google+, 6-7 Hours on Facebook
1 Comment / Add Your Response?
Breaking News
The TFTS Team
I had a terrible experience yesterday at an AT&T store. My current phone for some time now just decides to cut itself off. I don’t know it until I decide to use it. Went to the store asking to buy a new phone. Salesperson says $279 or $49.99 if we sign up for another 2 years. We have been with AT&T for over 12 years to include land line and internet plus wireless. We have been loyal customers and one would think they would have let me buy the phone without signing another contract. It’s not so much the contract thing as it is doing what is right for loyal customers. I had to insist they look up our history…still no flexibility. So much for treating a loyal customer like a loyal customer. All we lack is UVERSE and right now, it will not see my TV.