AT&T Takes On Google

Tweet

After Apple, it is now AT&T’s turn to join the “we hate Google Voice” bandwagon. The telecom giants have written a letter to the almighty FCC claiming that the Google Voice service violates FCC regulations as it blocks certain numbers like adult chat lines which are operated by rural carriers. So why is AT&T so concerned about this issue one may ask? Well in a nutshell, most  rural carriers levy high operating charges which telecom companies like AT&T have to pay since they are not allowed to block these numbers. Since Google is getting away with blocking them, the big guns at AT&T are crying foul.

AT&T argues that Google Voice is similar to a traditional phone service and thus Google should adhere to the same rules. However Google counterattacks with a very valid defense, which is, it’s a free web based service and hence isn’t subject too common carrier laws. Also more importantly, Google Voice is currently invitation-only and isn’t planned to be a substitute for a traditional phone service.

Interestingly Google agrees that the carrier compensation system is indeed “flawed” and wants the FCC to take the necessary steps. But the company is also quick to point out that the FCC doesn’t have jurisdiction over the functionality of software applications and therefore cannot regulate Google Voice.

So looks like the battle lines have been drawn and soon one may have to pick sides. While I do agree there is some validity in AT&T’s argument, however I can’t help but think they are more concerned about Google Voice eating away at their profits rather than an evening the playing field!